Accessibility

Auslan Interpretation

At the Sidney Myer Music Bowl

Auslan (Australian Sign Language) is used by the deaf community in Australia. Auslan interpretation is offered for the performance on Sunday 24 December only. You can book tickets near the interpreter in the General Admission Lawn area during the booking process by adding the code AUSLAN into the password. These tickets are subject to availability.

Accessibility Guide

Access Key

Our Access Key for Vision Australia's Carols by Candlelight provides convenient information about accessing the event. This includes information about accessibility features, parking, staff and assistance, toilets and what you can expect at the event.

The 2023 Access Key will be available shortly.

Audio Description

At the Sidney Myer Music Bowl

Carols by Candlelight offers professional audio description for attendees who are blind or have low vision. Audio description gives a live description of what is happening on the stage and is delivered through receivers that are handed out from the information stall at the event. Audio description receivers can be booked at the time of purchasing tickets, by following the prompt on the Ticketek webpage or over the phone at 1300 130 300.

Broadcast to your home

Vision Australia Radio will provide a separate commentary of the night's events alongside audio description for those listening at home.
 

The AD commentary will extend further to painting a picture of what is happening in the space and how attendees are reacting to performances on stage. The program will air live across the Vision Australia Radio Network from 8PM in Adelaide, Perth, Melbourne and regional Victoria.